Terms & Conditions
Effective Date: 1/2025
Welcome to Electri-City, Inc. By using our services, including receiving text messages and emails from us, you agree to the following Terms & Conditions. Please read them carefully.
1. Messaging Services
Electri-City, Inc. offers text message and email notifications related to our services. By opting in, you agree to receive:
- Appointment confirmations and reminders
- Updates regarding scheduled appointments
- Notifications when a technician is dispatched and on the way
2. Message Frequency
Message frequency may vary based on scheduled appointments and service updates. You can expect to receive messages at key moments, such as:
- When an appointment is scheduled
- When an appointment is updated
- When a technician is en route to your location
3. Message & Data Rates
Message and data rates may apply based on your mobile service provider’s plan. Electri-City, Inc. is not responsible for any charges incurred from text messaging or data usage.
4. Opt-Out & Customer Support
- Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message.
- Customer Support: For assistance, reply HELP, call (425) 627-6797, or email us at service@electri-cityinc.com.
5. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Liability Disclaimer
Electri-City, Inc. is not responsible for delays or undelivered messages due to carrier issues, network failures, or other circumstances beyond our control.
7. Changes to Terms & Conditions
We reserve the right to modify these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our messaging services constitutes acceptance of these changes.
Contact Us
For any further questions, please contact us at:
Electri-City Inc.
service@electri-cityinc.com
(425) 627-6797
16212 Bothell Everett Highway F135
Mill Creek, WA 98012
